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Tickets
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- Z- Test Product
- Solution home
- Demo category
-
Using this Portal
- Navigating and searching NAVBLUE support portal
-
Raising Tickets
- Getting to grips with NAVBLUE Support Portal
- Raising a support ticket
- Ticket Criticality
- Ticket Types
- Filling in the Description Box
- Checking Ticket Status
- Searching For a Specific Ticket by Ticket Number
- CC'ing People on a Ticket
- Closing and rating a Ticket
- Service Availability
- Root Cause Analysis (RCA) Process
Demo category
For training purposes